Shipping & Delivery

Fast, reliable delivery across the UAE and beyond. Learn about our shipping options and policies.

Delivery Options

Standard Delivery

15 AED

3-5 business days

Reliable delivery for non-urgent orders

Express Delivery

25 AED

1-2 business days

Faster delivery for when you need it soon

Same Day Delivery

35 AED

Within 24 hours

Order before 2 PM for same-day delivery

* Free shipping on orders over 200 AED for Standard Delivery

UAE Delivery Zones

Area	Standard Delivery	Express Delivery	Status
Dubai	2-3 days	Same day	Available
Abu Dhabi	2-3 days	Next day	Available
Sharjah	2-3 days	Same day	Available
Ajman	3-4 days	Next day	Available
Ras Al Khaimah	3-5 days	1-2 days	Available
Fujairah	3-5 days	1-2 days	Available
Umm Al Quwain	3-5 days	1-2 days	Available
Al Ain	3-4 days	Next day	Available

International Shipping

We ship to over 100 countries worldwide. International shipping times and costs vary by destination.

GCC Countries

Delivery: 5-7 days

From 45 AED

Middle East

Delivery: 7-10 days

From 65 AED

Europe

Delivery: 10-14 days

From 95 AED

USA & Canada

Delivery: 10-14 days

From 110 AED

Asia Pacific

Delivery: 7-12 days

From 75 AED

* International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient.

Shipping Policies

Order Processing

Orders placed before 2:00 PM (GST) on business days are processed the same day. Orders placed after 2:00 PM or on weekends/holidays will be processed the next business day.

Delivery Attempts

Our delivery partners will attempt to deliver your order up to 3 times. If all attempts fail, the order will be returned to our warehouse and a refund will be processed.

Large or Heavy Items

Items over 30kg or with dimensions exceeding 120cm may require special handling and additional shipping fees. These will be calculated at checkout.

Signature Requirement

For orders over 500 AED, a signature is required upon delivery. Please ensure someone is available to receive and sign for the package.

Frequently Asked Questions

How do I track my order?

Once your order is shipped, you'll receive an email and SMS with a tracking number. You can track your order in real-time through your account or our Track Order page.

What if I'm not home during delivery?

Our delivery partners will attempt delivery up to 3 times. You can also leave delivery instructions during checkout or choose to pick up from a collection point.

Do you deliver to PO Boxes?

We currently don't deliver to PO Boxes. Please provide a physical address for delivery.

Can I change my delivery address after ordering?

You can modify your delivery address within 1 hour of placing the order. After that, please contact our customer support for assistance.

What happens if my package is damaged?

If your package arrives damaged, please refuse the delivery or contact us within 24 hours with photos of the damage. We'll arrange a replacement or refund.

Still have questions?

Our customer support team is here to help 24/7.

Contact Support Track Your Order